NexcomEMS Provides One-stop Services for Its Partners
Updated: Sep 25, 2021
NEXCOM, a leading manufacturer of industrial application solutions, after realignment of its business focus, has set up a full-fledged operation center called NexcomEMS, at its new facility at the heart of Silicon Valley in California. NexcomEMS offers one-stop services to help customers improve their SLA and ease customer’s pain of logistics, post-sales support and services. Teamed up by a group of seasoned professionals specializing in contract manufacturing with strong background in ODM engineering, NexcomEMS builds up Customer-Focused Team (CFT) to support each individual client with tailor-made service scope and workflow, so that customers can spare their energy on what they do best and keep up their competitive edge in the market.
NexcomEMS services include build-to-order/build-to-stock/configure-to-order manufacturing, software installation, and ODM/OEM process service, among others. Its fulfillment services include inventory management, order fulfillment, Kanban (pooling) logistics, end-to-end customer service, resourcing and kitting, and global delivery. NexcomEMS’ post-sales support service includes return/exchange RMA, refurbish/repair, engineering change order/rework/debug, white glove onsite, and advance replacement services.
Adam Long, VP, Corporate Accounting and Operations of NEXCOM’s long term partner, says: “NEXCOM has been our partner and trusted advisor for more than a decade. Their superior quality products as well as skilled and reliable team provide for seamless process throughout the production cycle and efficient delivery of our solutions to customers”.
Located in the heart of Silicon Valley, NexcomEMS’ Fremont facility is in the backyard of the most dynamic and technologically advanced region in the world. Providing services for industry leaders in various industries such as AIoT, green technologies, signage devices, and networking & communication appliance. NexcomEMS facility in Fremont, CA, is certified by ISO 9001 and ISO 13485.